Last Updated: October 17, 2026
Welcome to JyotiRitu LLC. These Terms and Conditions govern your access to and use of our website, digital services, and related offerings.
JyotiRitu LLC provides digital solutions, including website development, software development, AI-powered chat and voice assistants, workflow automation, search engine optimization (SEO), digital marketing support, and related technology services.
By accessing our website, submitting an order, or purchasing our services, you agree to these Terms and Conditions and any applicable written project agreement. If you do not agree to these terms, please do not purchase or use our services.
1. Services and Project Scope
JyotiRitu LLC provides digital services according to the descriptions, package inclusions, proposals, and project specifications communicated to the customer.
Services may include:
- Website design, development, and maintenance.
- Software development and business process automation.
- AI chat assistants and customer support automation.
- AI voice assistants and call workflow configuration.
- AI content generation and related workflow solutions.
- Search engine optimization (SEO).
- Supported software integrations and other digital services.
The specific features, deliverables, timeline, revisions, and price applicable to an order will be determined by the selected package or written project agreement.
Any feature, integration, or service not expressly included in the agreed scope may require an additional fee.
2. Orders and Project Initiation
Customers are responsible for reviewing the service description, package inclusions, pricing, and applicable terms before placing an order.
Project work generally begins after the required payment has been received and the customer has supplied the information, materials, approvals, and access necessary to proceed.
Delivery estimates are provided in good faith and may depend on project complexity, customer responses, third-party systems, and other relevant circumstances.
If required information or access is delayed, the project timeline may be adjusted accordingly.
3. Pricing and Payment Terms
Website development packages require 100% full payment before development begins. These are one-time development fees, with no automatic recurring billing. Delivery estimates begin after full payment and receipt of all required content, project details, and account access. These website package terms take precedence over general payment wording below.
Unless otherwise stated in a written agreement, full payment is required before project work begins.
Prices are stated in the currency displayed at checkout or in the applicable project proposal. Customers are responsible for reviewing the final amount before completing payment.
Payments may be processed through Stripe or another payment method made available at checkout. Payment processing is subject to the applicable payment provider’s terms and policies.
An order is not considered confirmed until payment has been successfully received or otherwise confirmed in accordance with the applicable payment arrangement.
Custom projects may require a separate proposal specifying the scope, price, payment terms, and estimated timeline.
4. Cancellations, Refunds, and Payment Disputes
Cancellation and refund requests are governed by our Refund and Cancellation Policy, available on our website.
Customers should review that policy before placing an order. Refund eligibility may depend on the service purchased, project status, work completed, the applicable agreement, and relevant law.
If a customer has a concern about a payment or service, we encourage them to contact us at support@jyotiritu.com so we can review the matter.
Nothing in these Terms and Conditions removes any consumer rights or payment dispute rights that cannot legally be waived.
5. Customer Responsibilities
Customers agree to:
- Provide accurate and complete project information.
- Supply the materials, content, credentials, and access reasonably required for the agreed work.
- Ensure they have the necessary rights and permissions to use materials supplied to JyotiRitu LLC.
- Review deliverables and provide feedback or approvals within a reasonable period.
- Ensure that their requested use of our services complies with applicable laws and third-party terms.
- Avoid providing unnecessary sensitive information or sharing credentials through insecure communication channels.
JyotiRitu LLC is not responsible for delays or problems caused by inaccurate information, unavailable access, delayed approvals, or other customer-controlled dependencies.
6. Project Changes and Revisions
Each package or project agreement defines the included deliverables and any applicable revision allowance.
Requests that exceed the agreed scope, add new features, require additional integrations, or substantially change approved requirements may incur additional charges and require a revised delivery estimate.
Additional work will be discussed with the customer before it is undertaken.
Revisions are intended to refine the agreed deliverables and do not automatically include entirely new functionality or a replacement project.
7. AI Services and Third-Party Platforms
Certain services may rely on third-party platforms, AI models, APIs, hosting providers, plugins, CRM systems, communication services, or other external technologies.
The availability and performance of these services may depend on their respective providers. JyotiRitu LLC does not control and cannot guarantee the uninterrupted availability, accuracy, pricing, or future functionality of third-party systems.
Unless expressly included in a written agreement, customers are responsible for applicable third-party subscription fees, AI usage charges, API fees, hosting costs, phone and messaging charges, licenses, and other external expenses.
AI-generated content and responses may contain errors or require human review. Customers are responsible for reviewing important outputs and determining whether they are appropriate for their intended use.
Where an AI assistant is configured to interact with customers, the customer remains responsible for approving its content, knowledge sources, escalation rules, and intended business use.
8. Delivery, Testing, and Acceptance
JyotiRitu LLC will make reasonable efforts to deliver the services and deliverables described in the applicable order or project agreement.
Customers are responsible for reviewing delivered work and reporting material issues against the agreed scope within a reasonable period.
Where an issue falls within the agreed scope, we will assess it and determine an appropriate correction or other resolution under the project agreement and applicable law.
Changes requested after approval, or work outside the agreed scope, may require a separate quote.
Unless expressly agreed in writing, no particular business outcome, revenue increase, search ranking, lead volume, conversion rate, or level of automation is guaranteed.
9. Intellectual Property Rights
Subject to full payment and any applicable third-party license terms, the customer will own the rights in the final deliverables specifically created for the customer to the extent those rights can legally be transferred.
This transfer does not automatically include:
- Pre-existing materials, tools, frameworks, templates, libraries, or reusable components owned by JyotiRitu LLC.
- Third-party software, plugins, fonts, stock assets, APIs, or licensed materials.
- Open-source components governed by their own license terms.
- Third-party AI models, platforms, or underlying technologies.
Where necessary, JyotiRitu LLC grants or arranges the applicable rights or licenses for materials included in the deliverables, subject to the relevant terms.
JyotiRitu LLC may display completed work in its portfolio or promotional materials only where it is lawful to do so and consistent with any applicable confidentiality obligations or written restrictions agreed with the customer.
Customers retain ownership of the content, trademarks, and materials they provide, subject to any applicable third-party rights.
10. Confidentiality and Data Handling
JyotiRitu LLC will take reasonable steps to handle confidential customer information responsibly and use it for purposes related to providing the agreed services, communicating with the customer, and meeting applicable legal obligations.
Information may be shared with service providers or contractors when reasonably necessary to perform the services, subject to applicable confidentiality and data-protection obligations.
Customers should not send passwords, payment card details, or unnecessary sensitive personal information through ordinary email or other unsecured channels.
The handling of personal information is also subject to any applicable privacy policy and relevant data-protection laws.
11. Website Use and Acceptable Conduct
Customers and website visitors must not use our website or services to:
- Violate applicable laws or regulations.
- Infringe intellectual property, privacy, or other third-party rights.
- Distribute malicious software or attempt unauthorized access to systems.
- Interfere with the security, availability, or proper operation of our website or services.
- Misuse our services for deceptive, fraudulent, or unauthorized activities.
We may suspend access to the affected service where reasonably necessary to address security concerns, unlawful activity, or a material breach of these terms, subject to applicable law and any relevant agreement.
12. Warranties and Service Limitations
Services are provided according to the applicable description and project agreement.
Except for commitments expressly stated in writing and to the extent permitted by law, JyotiRitu LLC does not guarantee that every service will be uninterrupted, error-free, compatible with every third-party system, or suitable for every possible business purpose.
Search engine rankings, AI model behavior, third-party service availability, and external platform policies may change independently of JyotiRitu LLC.
Customers are responsible for maintaining appropriate backups, reviewing important deliverables, securing their accounts, and complying with the terms of platforms they use.
Nothing in these terms excludes a warranty or protection that cannot legally be excluded.
13. Limitation of Liability
To the extent permitted by applicable law, JyotiRitu LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, data, or goodwill arising from or related to the use of our services.
To the extent permitted by law, JyotiRitu LLC’s total liability arising from a particular service or project will not exceed the amount paid or payable to JyotiRitu LLC for that specific service or project during the six months preceding the event giving rise to the claim.
These limitations do not apply where prohibited by law and do not exclude liability that cannot legally be limited, including any applicable liability for fraud or willful misconduct.
14. Indemnification
To the extent permitted by applicable law, customers are responsible for claims arising from materials they provide, their unlawful use of our services, or their infringement of third-party rights.
This section does not require a customer to indemnify JyotiRitu LLC for claims caused by JyotiRitu LLC’s own conduct to the extent such an obligation is prohibited by law.
Any additional indemnification obligations must be expressly stated in an applicable written agreement.
15. Suspension and Termination
Either party may request termination of a project by providing written notice.
Upon termination, the parties will determine the status of work completed, outstanding payments, deliverables, and any applicable refund or cancellation obligations in accordance with the project agreement, our Refund and Cancellation Policy, and applicable law.
JyotiRitu LLC may suspend or terminate access to a service where reasonably necessary due to unlawful use, a material breach of these terms, security risks, or non-payment, subject to applicable law and any applicable notice or cure requirements.
Termination does not remove rights or obligations that accrued before termination.
16. Governing Law and Disputes
These Terms and Conditions will be governed by the laws of the applicable U.S. state determined by the parties’ valid written agreement or other applicable legal rules, without regard to conflict-of-law principles where legally permitted.
Any dispute will be handled by a court or other forum with proper jurisdiction under applicable law.
Nothing in this section limits any mandatory consumer protection, jurisdiction, or other legal rights that cannot lawfully be waived.
17. Changes to These Terms
JyotiRitu LLC may revise these Terms and Conditions from time to time.
The updated version will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law and will not retroactively remove rights that customers have already acquired under an existing agreement or applicable law.
Customers should review this page periodically for updates.
18. Contact Information
If you have questions about these Terms and Conditions, your order, or our services, please contact:
JyotiRitu LLC
Email: support@jyotiritu.com
Website: https://jyotiritu.com/
Thank you for choosing JyotiRitu LLC. We appreciate your trust and look forward to supporting your business with professional digital services.