Last Updated: October 17, 2026
JyotiRitu LLC (“JyotiRitu,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://jyotiritu.com, contact us, purchase our services, or otherwise interact with our business.
Our services include website development, software development, AI chat and voice assistants, workflow automation, search engine optimization (SEO), digital marketing support, and related technology services.
By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent separately.
1. Information We Collect
We may collect the following categories of information, depending on how you interact with us.
1.1 Contact Information
When you contact us or place an order, we may collect your name, email address, phone number, business name, billing details, and other contact information you choose to provide.
1.2 Order and Payment Information
We may collect information relating to your orders, selected packages, invoices, transaction status, refunds, and customer support requests.
Payments may be processed by Stripe or another payment provider. Payment card information is generally handled by the payment provider through its payment-processing systems. We do not intentionally store complete payment card numbers or card security codes on our own systems.
1.3 Project and Business Information
To deliver our services, we may collect project specifications, website content, business information, technical requirements, files, feedback, and other materials you provide.
Please avoid sending passwords, payment credentials, sensitive personal information, or confidential data unless it is necessary for the service and an appropriate secure method has been arranged.
1.4 Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address and approximate location derived from it.
- Browser type, operating system, and device information.
- Pages visited, referring pages, and interactions with our website.
- Access times, diagnostic information, and security-related logs.
- Cookie identifiers and similar online identifiers, where applicable.
The information collected depends on the website technologies and settings in use.
1.5 Communications
We may retain communications you send through email, contact forms, WhatsApp, or other supported channels to respond to enquiries, manage projects, maintain records, and provide customer support.
2. How We Use Your Information
We may use personal information for the following purposes:
- To respond to enquiries and communicate with customers.
- To process orders and coordinate payments, cancellations, and refunds.
- To deliver, configure, test, and maintain purchased services.
- To manage project requirements, approvals, revisions, and delivery.
- To provide customer support and resolve service issues.
- To maintain website functionality, security, and performance.
- To analyze website usage and improve our services.
- To detect, investigate, and prevent fraud, abuse, or unauthorized activity.
- To maintain business, accounting, tax, and transaction records.
- To comply with applicable legal obligations.
- To send service updates and, where permitted, marketing communications.
We will use personal information for purposes reasonably related to the reasons it was collected, or for other purposes permitted by applicable law.
3. How We Share Information
We do not sell personal information in exchange for money. We may disclose information to the following categories of recipients where reasonably necessary for the purposes described in this policy.
3.1 Service Providers
We may share relevant information with providers that help us operate our business, such as:
- Stripe and other payment-processing providers.
- Website hosting, infrastructure, and security providers.
- Email and customer communication services.
- Analytics and website performance providers.
- AI model providers, APIs, and automation platforms.
- Project management, CRM, and software integration providers.
These providers may process information under their own privacy policies and contractual obligations.
3.2 Project Collaborators
Where necessary to deliver a service, we may share relevant project information with authorized contractors or collaborators who assist with the agreed work and are subject to appropriate confidentiality obligations.
3.3 Legal and Security Reasons
We may disclose information when reasonably necessary to comply with legal requirements, respond to lawful requests, protect our rights, investigate fraud, or help protect the safety and security of our business, customers, or others.
3.4 Business Transfers
If our business undergoes a merger, restructuring, financing, acquisition, or sale of assets, relevant information may be disclosed or transferred as part of that transaction, subject to applicable legal requirements.
4. Payment Processing
Payments for our services may be processed through Stripe.
When you make a payment, relevant information may be shared with Stripe to authorize and process the transaction, prevent fraud, manage refunds, and meet applicable financial or legal requirements.
Stripe’s processing of personal information is subject to its own terms and privacy practices. Please review Stripe’s privacy information at:
JyotiRitu LLC does not control Stripe’s independent processing activities. Payment availability and processing may depend on the payment method, financial institution, and applicable provider requirements.
5. AI Services and Automated Tools
Some of our services may use AI models, APIs, chat platforms, voice platforms, or workflow automation tools.
When these technologies are used to deliver a project, relevant information may be processed by the applicable provider in accordance with the service configuration, provider terms, and applicable privacy requirements.
Customers should not submit sensitive personal information to an AI assistant unless the relevant service has been designed and authorized to handle that information appropriately.
AI-generated responses may be inaccurate or incomplete. Customers remain responsible for reviewing outputs and determining their suitability for important decisions or customer-facing use.
Where a customer purchases an AI assistant, the information collected by that assistant may also depend on the customer’s configuration, privacy notices, and chosen third-party services. Customers are responsible for ensuring that their own deployment meets applicable privacy and disclosure requirements.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve performance, measure website usage, or support marketing activities where enabled.
You may be able to manage cookies through your browser settings or through a consent tool displayed on our website, if available.
Disabling certain cookies may affect website functionality. Where required by law, non-essential cookies or similar tracking technologies will be used only after the required consent has been obtained.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including delivering services, maintaining transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information, the nature of the service, applicable recordkeeping requirements, and whether a legal or business need requires continued retention.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our retention practices.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Customers should use secure communication methods, protect their account credentials, and notify us if they believe their information or project access has been compromised.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights concerning your personal information, which may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate information.
- Requesting deletion of eligible information.
- Requesting a copy of certain information in a portable format.
- Objecting to or requesting restrictions on certain processing activities.
- Withdrawing consent where processing is based on consent.
- Opting out of marketing communications.
These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before processing a request.
To submit a privacy request, contact support@jyotiritu.com with the subject line Privacy Request.
We will review and respond to requests within the period required by applicable law.
10. Marketing Communications
We may send service-related messages about orders, projects, payments, security, or customer support.
Where permitted by law, we may also send promotional communications. You may opt out of marketing emails by using the unsubscribe option provided in the message or by contacting us.
Opting out of marketing communications will not prevent us from sending essential messages relating to an existing order or service.
11. Children’s Privacy
Our website and services are intended for business customers and general audiences and are not knowingly directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter and take appropriate action.
Where applicable law provides additional protections for minors, we will handle personal information in accordance with those requirements.
12. International Data Processing
Our service providers may process or store information in countries other than the country where you live.
Where personal information is transferred internationally, we will take steps required by applicable law to support appropriate protection of that information.
The privacy protections and legal requirements applicable to such processing may differ by jurisdiction.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, software, payment services, or other external resources.
We do not control the privacy practices of third-party services. When you access those services, their respective terms and privacy policies apply.
We encourage you to review their policies before providing personal information.
14. State-Specific Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law, including rights to access, correct, delete, or obtain information about certain processing activities, and to opt out of certain forms of targeted advertising or data processing where applicable.
The availability and scope of these rights depend on the relevant law and circumstances.
To exercise an applicable right, contact support@jyotiritu.com with the subject line State Privacy Rights Request.
We will review and respond in accordance with applicable legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or legal obligations.
The latest version will be published on this page with an updated “Last Updated” date.
Where required by law, we will provide notice or obtain consent for material changes.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, or if you wish to submit a privacy request, please contact:
JyotiRitu LLC
Email: support@jyotiritu.com
Website: https://jyotiritu.com/
We are committed to handling personal information responsibly and addressing privacy concerns in a timely and professional manner.