Refund and Returns Policy
Refund and Returns Policy
Last Updated: [01/06/2023]
Thank you for choosing JyotiRitu for your web development, automation software creation, and search engine optimization (SEO) needs. Your satisfaction is our priority. Please read our Refund and Returns Policy carefully before placing an order.
1. Full Payment Before Order
All our services require full payment before the commencement of the project. This policy ensures that we can allocate resources and initiate the project promptly to meet your expectations.
2. Cancellation and Refund
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Order Cancellation: If you wish to cancel your order, please contact us at Support@jyotiritu.com within 24 hours of placing the order. We will refund the full amount if the cancellation is made within this timeframe.
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Refund After Project Initiation: Once the project has been initiated, no refunds will be issued. This is due to the resources, time, and effort allocated to planning and commencing the project promptly.
3. Three-Day Refund Window
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Refund Window: You may request a refund within the first three days of the project initiation. To be eligible for a refund, the request must be submitted in writing to Support@jyotiritu.com within this three-day period.
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Eligibility Criteria: Refunds within the three-day window will be considered only under exceptional circumstances such as severe technical issues, failure to meet project requirements, or other justifiable reasons.
4. No Refund After Three Days
- Beyond Three Days: Refund requests submitted after the initial three days of project initiation will not be considered.
5. How to Request a Refund
To request a refund, please send an email to Support@jyotiritu.com with the subject line “Refund Request.” Clearly state the reason for your refund request and provide any supporting documentation.
6. Our Commitment
We are committed to delivering high-quality services that meet or exceed your expectations. If you encounter any issues with our services, please contact us immediately, and we will work diligently to address and resolve the concerns.
7. Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at [Support@jyotiritu.com].
Thank you for choosing JyotiRitu. We appreciate your trust and look forward to providing you with exceptional services.
